Last updated: September 22, 2026
These Terms of Service (“Terms”) apply to your access to and use of the TiagoModz website, customer accounts, software, digital licence keys and related services (together, the “Services”).
The TiagoModz service is operated by:
Rayl Technologies BV
Besloten Vennootschap (BV)
Registered office:
Jos Ratinckxstraat 3, bus 082c
2600 Antwerp
Belgium
Enterprise Number: 1039.679.553
VAT Number: BE 1039.679.553
By accessing the website, purchasing a product or using the Services, you agree to these Terms.
If you do not agree to these Terms, you should not use the Services.
TiagoModz provides digital licence keys that grant access to software and related digital products.
No physical product is supplied unless clearly stated otherwise on the relevant product page.
Product descriptions, licence duration, pricing, system requirements and other important information will be displayed before purchase.
Customers are responsible for checking that the relevant product is compatible with their system before purchasing.
When purchasing software or a licence key, you receive a limited, personal, non-exclusive, non-transferable and revocable right to use the relevant software in accordance with these Terms.
Purchasing a licence does not transfer ownership of the underlying software, source code or intellectual property.
The software and associated intellectual property remain the property of TiagoModz or the applicable rights holder.
You may not:
Violation of these requirements may result in suspension or termination of access.
Customers are responsible for keeping their licence keys, account credentials, email accounts and devices secure.
TiagoModz cannot be responsible for loss or compromise caused by circumstances outside its reasonable control, including phishing, malware, social engineering, compromised devices or unauthorized third-party access.
If a licence is lost or compromised, support may review whether recovery or replacement is possible.
Digital products are normally delivered following successful payment and any required payment verification.
Delivery may take place through:
A temporary technical delay does not automatically constitute non-delivery where the product can reasonably still be supplied.
Prices will be displayed before checkout.
The currency applicable to a purchase will be shown before payment is completed.
Any applicable fees, taxes or currency conversion charges may be displayed separately where required.
Payments made through TiagoModz may be processed using third-party payment processors, acquiring banks, payment gateways, cryptocurrency payment providers and fraud-prevention services.
Available payment methods may include:
By completing a purchase, you authorize the applicable payment provider to process the amount displayed before confirmation.
Transactions may be subject to authentication, fraud-prevention, security, risk or compliance checks.
A transaction may be delayed, refused, cancelled or refunded where reasonably necessary for:
The payment descriptor displayed on your card or bank statement may vary depending on the payment provider used.
Cryptocurrency payments may be processed through third-party cryptocurrency payment providers.
Customers are responsible for using the correct cryptocurrency, blockchain network, wallet address and payment amount.
Blockchain transactions are generally irreversible once confirmed.
We cannot guarantee recovery of cryptocurrency sent using an incorrect wallet address, unsupported asset or incorrect network where technical recovery is not possible.
Because TiagoModz primarily supplies digital products that may be delivered immediately, change-of-mind refunds may not be available once a licence key or digital product has been delivered, activated or accessed, except where required by applicable law.
If a licence key does not work correctly on first activation, please contact support so the issue can be investigated.
Where an issue is verified, an appropriate solution may include:
Nothing in these Terms removes statutory consumer rights that cannot legally be excluded.
Where applicable consumer law provides a withdrawal period for digital content, customers may be asked before delivery to expressly consent to immediate performance and acknowledge that this may affect or end their statutory withdrawal right once delivery begins.
Any mandatory consumer protections that apply remain unaffected.
If you believe a payment is unauthorized, incorrect or eligible for a refund, we encourage you to contact support first so the matter can be investigated.
Submitting a knowingly false or fraudulent payment dispute may result in account or licence suspension.
Nothing in these Terms prevents customers from exercising legitimate rights through their bank, card issuer, payment provider or applicable law.
Purchases may also be arranged through official TiagoModz Discord support channels.
Where a purchase is completed through an official support ticket, relevant ticket records, payment confirmations and delivery records may be retained as evidence of the transaction and fulfilment.
Only purchases made through official TiagoModz channels are covered by these Terms.
Certain products may interact with third-party applications, games, operating systems or online platforms.
Those third parties may update their systems, policies or services at any time, which may affect compatibility or functionality.
TiagoModz does not control third-party platforms and cannot guarantee permanent compatibility with every future update.
Customers are responsible for reviewing and complying with applicable third-party rules and terms.
Any suspension, restriction or other action imposed by a third-party platform is outside our control.
You must not:
Transactions may be reviewed using automated or manual fraud-prevention systems.
Orders may be delayed, refused, cancelled or refunded where reasonably necessary to investigate suspected fraud, unauthorized activity, security concerns or compliance issues.
Additional information may occasionally be requested where reasonably necessary to verify a transaction.
Access to a licence, account or Service may be suspended or terminated where we reasonably believe:
Where permitted by law, serious violations may result in termination without a refund.
TiagoModz branding, website content, graphics, text, software and other original materials are protected by applicable intellectual property laws.
Third-party trademarks, software and content remain the property of their respective owners.
Purchasing a product does not transfer ownership of underlying intellectual property.
We aim to provide reliable access to the Services but cannot guarantee uninterrupted availability.
Maintenance, third-party outages, software updates, security incidents, compatibility changes or infrastructure problems may occasionally affect service.
Products or Services may be updated, modified or temporarily suspended where reasonably necessary.
To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from the use of or inability to use the Services.
This may include loss of:
Nothing in these Terms excludes liability where doing so would be unlawful.
Customers are responsible for:
Personal information is handled in accordance with the applicable Privacy Policy.
Information may also be processed by payment processors, acquiring banks, cryptocurrency payment providers, fraud-prevention services, hosting providers and other service providers where reasonably necessary to:
These Terms may be updated from time to time to reflect changes to the Services, payment methods, legal requirements or operating practices.
The latest version will be published on the website with the date of the most recent update.
Material changes will generally apply going forward unless otherwise required by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
These Terms are governed by the laws of Belgium.
Where mandatory consumer protection laws in a customer's country of residence provide additional rights, those rights will continue to apply.
Nothing in these Terms removes rights that cannot legally be excluded.
Questions regarding:
should be submitted through the official TiagoModz support channels.
Company Information
Rayl Technologies BV
Besloten Vennootschap (BV)
Jos Ratinckxstraat 3, bus 082c
2600 Antwerp
Belgium
Enterprise Number: 1039.679.553
VAT Number: BE 1039.679.553